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Hotel Plaza San Francisco Santiago, Santiago

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29Jan2025Select date
Check-out
30Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Libertador Bernardo O' Higgins 816, Santiago, Chile, 00000

Hotel Plaza San Francisco merges classic elegance with modern luxury. Situated as the only sustainable 5-star hotel in downtown Santiago, it offers a unique personalized experience. The historic charm of the locale is reflected in its design, reminiscent of an English-style manor. Guests are welcomed with impeccable service and warm hospitality, ensuring a memorable stay in the vibrant heart of the city.

Location

Hotel Plaza San Francisco enjoys a prime location just steps away from popular attractions, restaurants, and shopping. It is conveniently situated near the Santiago Metro station, allowing for easy access to the city. The hotel is approximately 12.5 miles from Arturo Merino Benitez Airport, with shuttle services available for guest convenience.

Rooms

The hotel features 146 individually furnished rooms and suites that exemplify English-style splendor and grace. Each room includes modern comforts such as premium bedding, minibar, and free Wi-Fi. Suites offer additional space and luxury, complete with oversized beds and elegant bathrooms. High attention to detail is visible in thoughtful touches like pillow menus and laptop-friendly workspaces.

Eat & Drink

Bristol Restaurant serves an award-winning menu focused on local ingredients and international flavors. Guests can enjoy enticing appetizers, meat and seafood main courses, and opulent desserts crafted by Executive Chef Axel Manríquez. A buffet breakfast and room service are also available, complemented by a casual dining atmosphere that calls for exquisite culinary experiences.

Leisure & Business

The hotel provides excellent amenities for both leisure and business travelers. Guests can relax at the heated swimming pool or utilize the hotel’s business center and meeting facilities. The highly trained staff is dedicated to fulfilling guest needs, including accessibility features for those requiring additional support. Wi-Fi is available throughout the property at no extra charge.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
Shower
Heating
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Junior Suite
Max:
2 persons
37 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Santiago 1.6 mi
Airports
Arturo Merino Benitez (SCL) 12.1 mi
Aerodromo Rodelillo (VAP) 72.4 mi
Metro stations
Universidad de Chile Metro700 ft
Santa Lucia1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness center
  • Sauna
  • Steam room
  • Manicure
  • Facial
  • Beauty treatment
  • Massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Avenida Libertador Bernardo O' Higgins 816, Santiago, Chile, 00000
Map view
street view
Avenida Libertador Bernardo O' Higgins 816, Santiago, Chile, 00000
Nearby
Square
Plaza de Armas
1600 ft
Public Building
La Moneda
2000 ft
Av Libertador Bernardo O'Higgins
Centro Cultural Palacio de La Moneda
2000 ft
Broadway Theatre
Municipal Theatre of Santiago
1500 ft
Libraries
Chilean National Library
1000 ft
Museums
Museo Colonial
300 ft
Londres 38 Barrio Londres
Londres 38
300 ft
SantiagoChile
Barrio Paris Londres
200 ft
Church
Iglesia de las Agustinas
1100 ft
Calle Carabinieros de Chile / Parque San Borja
Iglesia de San Francisco
300 ft
Restaurants
Bocanariz
3400 ft
Avenue Jose Victorino Lastarria 276 Santiago Historico
Restaurant Bristol
100 ft
Alameda 816,
La Piccola Italia
500 ft
Avenida Libertador Bernardo o'Higgins 870
Burger King
300 ft
Puente 689 Mall Vivo El Centro
Pimienta y Merken Bistro
600 ft
Londres 43 y 45
Galletas Tip Top
400 ft
Avenida Libertador Bernardo o'Higgins 859
D'leite
400 ft
Paseo Estado 19
El Buffet
400 ft
Paseo Estado 19
Vamos Chile
500 ft
Avenida Libertador Bernardo o'Higgins 949
Food Rockers
500 ft
Avenida Libertador Bernardo o'Higgins 949
Mama Rockers
500 ft
Estado 52
Lincontro Cafe
800 ft
Londres 68
Too Much
1000 ft
Serrano 58

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
helpful staff
nice bar
no proper desk to work
dining can get crowded
8.2/10
Great
Rooms
8.3
Location
8.9
Service
8.4
Dining
7.6
Guest reviews
8.2/10
based on 9 reviews
4.5/5 based on 2823 reviews
8.8
8.8/10based on 2154 reviews
#13 of 240 hotels in Santiago based on Tripadvisor
Michael
United Kingdom, May  2024
9.0/10

I had an amazing stay at this hotel! The rooms were cozy and had a small refrigerator, making it one of the most comfortable experiences I've had in a long time. The staff was super helpful, the bar was a nice touch, and the beds were so comfy. One downside was the lack of a proper desk to work on, but overall a great experience.

Rooms
9.0
The rooms had a small refrigerator, nice views, and the staff was really helpful. The bar added a nice touch, and the beds were exceptionally comfy.
Service
9.0
The staff here is incredibly helpful and friendly. I felt like they were monitoring people coming in and out to ensure a safe stay. They even surprised us with a special treat, which was such a thoughtful gesture.
Location
10.0
The hotel's location was perfect – whether I turned left or right, there were plenty of shopping and restaurant options nearby. It was very convenient for sightseeing in the old town.
Dining
8.0
The dining experience was top-notch. They had made-to-order eggs and a wide variety of fruits to choose from. The early start time meant beating the crowds for a delicious meal.
Facilities
9.0
The hotel had excellent facilities overall. I particularly enjoyed the thoughtful touches like the soup they offered.
helpful staff
no proper desk to work
William
United Kingdom, March  2024
8.0/10

I had a mixed experience at the hotel. The rooms were spacious, clean, and comfortable. However, there was a charge for using the provided coffee and tea, even though using the Nespresso machine with your own tea/coffee was free. The service was friendly, efficient, and welcoming, but the dining experience was not up to par, with some quality issues. The location was perfect, within walking distance to many attractions and right in the center of Santiago.

Rooms
8.0
I found the rooms to be spacious, clean, and comfortable.
Service
9.0
The service was friendly, efficient, and welcoming.
Location
10.0
The location was perfect, right in the center of Santiago and within walking distance to many attractions.
Dining
5.0
The dining experience had some quality issues and was not ideal.
Facilities
The facilities were standard for this type of hotel.
Dennis
United States of America, January  2024
8.2/10

My stay at the hotel was fantastic, especially for our final day in Chile. The rooms were very nice and comfy, and exceptionally clean. They were spacious and comfortable, with a great shower and bed, and the best smell in a hotel room I've experienced in a long time. However, the rooms are comfortable but slightly old. The service provided was professional and friendly, although there was a slight reluctance initially when we wanted to go to a Fish restaurant in Vina del Mar. The location was excellent for exploring the older section of Santiago and visiting various attractions, but there were traffic disruptions due to demonstrations near the seat of government nearby. The dining experience was excellent, with delicious options available, and the facilities were great overall.

Rooms
8.0
The rooms were very nice, comfy, and very clean. They were very spacious and comfortable, with a great shower and bed, and the best smell in a hotel room I've experienced in a long time. However, the rooms are comfortable but old.
Service
7.0
The service was professional and friendly, but there was a slight reluctance initially when we wanted to go to a Fish restaurant in Vina del Mar.
Location
9.0
The location was excellent for exploring the older section of Santiago and visiting various attractions, but there were traffic disruptions due to demonstrations near the seat of government nearby.
Dining
9.0
The dining was absolutely delicious with a great selection available.
Facilities
8.0
The facilities provided were sufficient and met our needs during the stay.
Harry
United Kingdom, December  2023
8.2/10

Our stay at the hotel was truly exceptional. The staff went above and beyond to ensure our comfort, and the room was spacious and comfortable with the added luxury of double sinks. However, there were some missed opportunities with our coupons, and they seemed a bit overwhelmed during our stay.

Rooms
8.0
The room was spacious and comfortable with the added luxury of double sinks.
Service
7.0
The staff made me feel like my stay was the most important thing to them, even arranging a birthday surprise. However, there were some issues with honoring our coupons.
Location
9.0
The hotel is perfectly located in downtown Santiago, within walking distance to many historic sites and great restaurants, making it ideal for sightseeing and exploring the city.
Dining
8.0
The dining experience was fantastic with a wide range of choices, both sweet and savory, to enjoy. However, they served orange juice, which was not a preference.
Facilities
9.0
The hotel also boasts luxurious event halls, making it a great choice for special occasions.
Jason
United States of America, November  2023
8.8/10

I had a lovely stay at this hotel. The rooms were very comfortable and pretty, albeit with an older grand style. The marble bathroom was a nice touch, but being close to the noisy main road was a bit of a downside. The view out to the front was enjoyable.

Rooms
8.0
The rooms were comfortable and pretty, with a bathroom adorned with lots of marble.
Service
9.0
The service was exceptional. The staff were lovely and very helpful throughout my stay. They even arranged a driver to take me to the port of San Antonio, which was quite a distance.
Location
9.0
The location was great for exploring the old part of town. It was also convenient for walks to Bellavista and other areas. Being close to many restaurants and shops was a big plus.
Dining
9.0
The dining experience was top-notch. There was a wide variety of food options including fresh fruit, delicious bread, cakes, and even a section for people with food intolerances.
Facilities
9.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Nathan
United Kingdom, November  2023
8.8/10

The hotel offers lovely, clean, and modern rooms with a good size. The service is amazing, starting from the doormen who directed us and arranged tours. The location is amazing, convenient for walking to most attractions. The dining experience, although not as comprehensive as expected, offers a very good standard with fresh and delicious options. The facilities are well-maintained.

Rooms
9.0
The rooms are large, clean, and modern.
Service
9.0
The service from all personnel was exceptional.
Location
10.0
The location is amazing and convenient for exploring attractions.
Dining
8.0
The dining experience, of very good standard, exceeded expectations.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Gordon
United States of America, November  2023
8.2/10

I had a delightful stay at this hotel! The rooms were spacious and clean, plus having double sinks was a real treat. The location, although near a main road, was lovely and convenient for exploring the city. The friendly and efficient staff made my experience even better, although they neglected to honor our coupons. However, the limited dining options and early closing time were a bit of a downside.

Rooms
8.0
The rooms were lovely, clean, and of a good size, with the additional bonus of double sinks.
Service
9.0
The staff, from the doorman to the front desk, were attentive and polite, enhancing my stay with their friendliness and efficiency.
Location
9.0
The hotel's location was amazing, allowing for easy access to downtown attractions and most places of interest within walking distance.
Dining
7.0
The on-site dining options weren't as comprehensive as expected, and with limited dining options nearby, it could be improved.
Facilities
8.0
The hotel provides secure underground parking, which was convenient for guests with vehicles.
Rosalind
United Kingdom, October  2023
7.2/10

I had a mixed experience at this hotel. The rooms were of very good quality, with a historic feel and very comfortable beds, although they didn't match the photos on Booking. On the bright side, they were spacious and surprisingly quiet despite being on a busy main road. The service was friendly, helpful, and knowledgeable, which I appreciated. The location wasn't the best, but it had some redeeming qualities in terms of decor and affordability. The dining was satisfactory, offering a varied menu with high-quality products, although it didn't quite meet my expectations. Overall, it was a decent stay with some room for improvement.

Rooms
8.0
The rooms had a historic feel and very comfortable beds, but they didn't match the photos on Booking. Despite being on a busy main road, they were surprisingly quiet and spacious.
Service
8.0
The service was friendly, helpful, and knowledgeable, making my stay more enjoyable.
Location
6.0
The location wasn't the best, but it had some redeeming qualities in terms of decor and affordability.
Dining
7.0
The dining experience was satisfactory, offering a varied menu with high-quality products, although it didn't quite meet my expectations.
Facilities
7.0
The facilities were decent and had everything I needed during my stay.
Ray
United Kingdom, August  2023
8.2/10

My stay at the hotel was truly comfortable and enjoyable. The rooms provided a cozy retreat until late at night, which I appreciated. The furnishings were comfortable, featuring a spacious desk, a large closet, and beautiful woodwork that added a touch of elegance to my 4-night stay.

Rooms
9.0
The rooms were very comfortable with nice furniture, a desk, a big closet, and beautiful woodwork.
Service
9.0
The service was exceptional, with the staff being extremely attentive and pleasant. They were lovely and accommodating, making my holiday special.
Location
8.0
The location was good for exploring the main square and the Pre-Colombian Art Museum during the day. It was ideal for those wanting to experience the old part of town.
Dining
7.0
The dining options were sufficient with a good variety of food, including breakfast meats, coffee, and eggs. The quality and flavors were decent, offering a satisfying experience.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay, ensuring convenience and relaxation.
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Rooms and Guests2 Guests, 1 Room